Privacy Policy

1. Introduction
At Arnsbarn Autos, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, or interact with us online, including through our website at www.arnsbarn.co.uk.

By using our services, you agree to the practices described in this policy.

2. Information We Collect

We may collect the following types of information:

A. Personal Information

Full name
Phone number
Email address
Home or mailing address
Payment information

B. Vehicle Information

Vehicle make, model, and year
VIN (Vehicle Identification Number)
License plate number
Service history and repair records

C. Automatically Collected Information (Website Only)

If you visit our website, we may collect:

IP address
Browser type
Device information
Cookies and usage data

3. How We Use Your Information

We use your information to:

Provide repair and maintenance services
Process payments
Communicate about appointments and repairs
Send service reminders
Maintain service records
Improve our services and customer experience
Comply with legal obligations

We do not sell your personal information to third parties.

4. Sharing Your Information

We may share your information with:

Payment processors to complete transactions

Parts suppliers or warranty providers when necessary
Service providers who assist in operating our business
Law enforcement or government agencies when required by law

All third-party partners are expected to maintain appropriate confidentiality and data protection standards.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of electronic transmission or storage is 100% secure.

6. Data Retention

We retain customer and vehicle records for as long as necessary to:

Provide services
Maintain warranty documentation
Comply with legal, tax, or regulatory requirements

7. Your Privacy Rights

Depending on your location, you may have the right to:

Request access to your personal information

Request correction of inaccurate information
Request deletion of your information
Opt out of marketing communications

To exercise your rights, please contact us using the details below.

8. Cookies and Website Tracking (If Applicable)

Website may use cookies to improve user experience and analyse website traffic. You can control cookies through your browser settings.
9. Children’s Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on our website with a revised effective dat

11. Contact Us

If you have questions about this Privacy Policy, please contact us:

Arnie at Arnsbarn Autos

07907147028

arnie@arnsbarn.co.uk